DVA Community Care
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Supporting our veterans with the respect, care, and dignity they deserve
Our Veterans’ Home Care (VHC) program is designed to help eligible veterans and war widows or widowers live independently in their own homes for as long as possible. Through the Department of Veterans’ Affairs (DVA), we deliver personalised home support including domestic assistance, personal care, respite services, and home and garden maintenance.
You’ve served your country now let us serve you
What Is Veterans’ Home Care (VHC)?
Supporting veterans is more than a service to us it’s a privilege. Here’s why so many choose our team for their DVA Home Care needs:
- DVA Approved Provider:- We meet all Department of Veterans’ Affairs standards.
- Experienced Staff:- Qualified, police-checked professionals who understand veteran needs.
- Respectful and Reliable:- We show up on time and deliver care with integrity.
Our team has extensive experience working with veterans, ensuring the highest standard of care in every home.
Our Veterans’ Home Care Services
We offer a full range of DVA-approved home support options that make daily life easier, safer, and more comfortable.
- Domestic Assistance
Keeping Your Home Clean and Comfortable
Daily household chores can become challenging with age or health changes. Our domestic assistance services help maintain a clean, safe, and welcoming home environment so you can focus on the things that matter most.
We provide:
- General cleaning (vacuuming, dusting, mopping)
- Kitchen and bathroom sanitation
- Laundry and ironing
- Meal preparation assistance
- Bed-making and linen changes
Our friendly support workers respect your home and routines, ensuring everything is done your way.
- Personal Care
Dignified Support for Daily Living
Our trained care professionals provide discreet, compassionate help with daily personal tasks. We understand the importance of maintaining dignity and independence, and we tailor every care plan to your comfort level and health needs.
Personal care includes:
- Assistance with bathing, grooming, and dressing
- Toileting and continence support
- Mobility and transfer assistance
- Medication reminders and monitoring
- Morning and evening routines
Every visit is carried out by qualified staff who are respectful, reliable, and focused on your wellbeing.
- Respite Care
Support for Veterans and Their Families
Caring for a loved one can be deeply rewarding but also physically and emotionally demanding. Our respite care services give primary carers the opportunity to rest, recharge, or attend to personal matters, knowing their loved one is in trusted hands.
We offer:
- In-home respite:– A support worker comes to your home to provide care while your usual carer takes a break.
- Residential respite:– Short-term stays in approved facilities for higher-level support needs.
- Emergency respite:– Immediate, short-term relief when unexpected circumstances arise.
Respite care supports both the veteran and the family ensuring everyone stays healthy, supported, and connected.
- Home and Garden Maintenance
Safe, Well-Maintained Living Spaces
A well-kept home and garden can improve safety, comfort, and peace of mind. Our home and garden maintenance services are designed to prevent hazards and keep your property in good condition.
We take care of:
- Lawn mowing, weeding, and pruning
- Gutter cleaning and basic outdoor maintenance
- Minor repairs and general upkeep
- Rubbish removal and pathway clearing
We focus on safety first ensuring your home and yard remain accessible and hazard-free all year round.
Why Veterans Trust Us
Supporting veterans is more than a service to us it’s a privilege. Here’s why so many choose our team for their DVA Home Care needs:
- DVA Approved Provider:- We meet all Department of Veterans’ Affairs standards.
- Experienced Staff:- Qualified, police-checked professionals who understand veteran needs.
- Respectful and Reliable:- We show up on time and deliver care with integrity.
Our team has extensive experience working with veterans, ensuring the highest standard of care in every home.
How to Access DVA Veterans’ Home Care
f you’re a veteran or war widow/widower with a DVA Gold or White Card, you may be eligible for Veterans’ Home Care services. Here’s how to get started:
- Contact the Veterans’ Home Care Assessment Agency:-They’ll discuss your needs and arrange an in-home assessment.
- Receive a Care Plan:- The assessment determines the types and frequency of services you can receive.
- Choose Your Provider:- You can nominate us as your preferred DVA Home Care provider — we’ll take care of the rest.
- Enjoy Ongoing Support:- We’ll deliver consistent, high-quality services with regular reviews to ensure your care stays aligned with your needs.
FAQs – DVA Veterans’ Home Care
Who is eligible for Veterans’ Home Care (VHC)?
Veterans or war widows/widowers with a DVA Gold or White Card may be eligible if they need help with daily living tasks at home.
What services are included under VHC?
Domestic assistance, personal care, respite care (in-home or residential), and home and garden maintenance.
Can I choose my own provider?
Yes. You can nominate your preferred provider during your DVA Home Care assessment.
How do I apply for Veterans’ Home Care?
Contact the Veterans’ Home Care Assessment Agency at 1300 550 450 to start your application.
Is respite care available for emergency situations?
Yes, Emergency respite care can be arranged if your primary carer is unexpectedly unavailable.
How often can I receive services?
The frequency and level of support are determined during your DVA assessment based on your needs and eligibility.
Are your staff qualified and background-checked?
Absolutely, All staff are trained, insured, police-checked, and meet DVA care standards.
Can services be adjusted if my needs change?
Yes, your care plan can be reviewed and updated at any time through DVA.